Terms of service
OVERVIEW
This website is operated by Mateixa ("Mateixa", "we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to Mateixa. Mateixa offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional policies referenced herein and/or available by hyperlink, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree to all the Terms, you may not access the website or use any Services.
SECTION 1 — ELIGIBILITY AND USE OF SERVICES
By using this site, you confirm that you are at least 18 years old or have the consent of a legal guardian.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our products for any illegal or unauthorized purpose.
SECTION 2 — ACCURACY OF INFORMATION
We have made every effort to provide an accurate representation of our products and services in our online stores. However, we do not guarantee that all content is free from errors, omissions, or inaccuracies.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.
SECTION 3 — PRODUCTS AND SERVICES
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice.
We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.
SECTION 4 — ORDERS AND ACCEPTANCE
By placing an order, you make an offer to purchase a product subject to these Terms.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
Your order is only confirmed once you receive a confirmation email from us.
For details on cancellations, returns, and refunds, please refer to our Return & Refund Policy.
SECTION 5 — PRICING AND PAYMENT
All prices are displayed in euros (€) unless otherwise stated and may be subject to taxes, shipping costs, or duties depending on your location.
We reserve the right to modify prices at any time without notice.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website—including text, images, branding, product names, designs, and graphics—is the property of Mateixa or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without prior written permission.
SECTION 7 — THIRD-PARTY SERVICES AND TOOLS
Our website may include tools or links to third-party services. These are provided "as is" without warranties or guarantees.
We are not responsible for third-party content, services, or practices. Your use of such services is at your own risk.
SECTION 8 — SHOPIFY PLATFORM
Our store is hosted by Shopify, which provides the online e-commerce platform that allows us to sell our products.
All purchases made through the website are transactions between you and Mateixa. Shopify is not responsible for any aspect of these transactions.
SECTION 9 — USER CONTENT AND FEEDBACK
If you submit reviews, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and publish such content.
You are solely responsible for the content you submit and must ensure it does not violate any laws or third-party rights.
SECTION 10 — PROHIBITED USES
You agree not to use the website:
- For unlawful purposes
- To infringe upon intellectual property rights
- To transmit malicious software
- To collect personal data of others
- To interfere with the security or functionality of the website
We reserve the right to terminate your access if you violate these Terms.
SECTION 11 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mateixa shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SSECTION 12 — DISCLAIMER OF WARRANTIES
All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
SECTION 13 — TERMINATION
We may suspend or terminate your access to the Services at any time without notice if you breach these Terms.
SECTION 14 — GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Spain.
Any disputes shall be subject to the jurisdiction of the courts of Barcelona, Spain, unless otherwise required by applicable consumer protection laws.
SECTION 15 — CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting on the website.
Your continued use of the website constitutes acceptance of those changes.
SECTION 16 — CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
Mateixa
Email: contact@mateixa.com
Address: GV de les Corts Catalanes, 673, 4-1, 08013, Barcelona, Spain
Legal Entity: Alexandra Archakova
Tax ID/ NIF: Y7818677W